Privacy Policy
Last Updated: 1 November 2025
At Deepsona AI, we are committed to protecting your privacy. Here's a summary of our approach.
- We collect only the minimum data necessary to provide our synthetic audience simulation services.
- We do not sell or share your personal data with third parties for marketing purposes.
- All synthetic audiences and simulation data remain private and confidential to your account.
- We only share minimal client data with essential third-party services like email providers and payment processors.
- We do not monetize your data or use it for purposes outside of providing our services.
Information We Collect
Account Information
When you create an account, we collect:
- Email address (for account creation, authentication, and transactional communications)
- Password (encrypted and securely stored)
- Company name and business information (optional, for billing purposes)
- Payment information (processed securely through Stripe, we do not store full credit card details)
Simulation Data
When you use our platform to create synthetic audiences and run simulations, we store:
- Audience parameters and configurations you define
- Simulation inputs (campaigns, messaging, creative assets you upload)
- Simulation results and analytics generated by the platform
- Project names, notes, and organizational data you create
Usage Data
To improve our services and ensure platform security, we collect:
- Log data (IP addresses, browser type, device information, access times)
- Platform usage patterns and feature interactions
- Error reports and performance data
- Session cookies for authentication (required for the platform to function)
How We Use Your Data
We use the information we collect to:
- Provide and maintain the Deepsona AI platform and services
- Process your synthetic audience simulations and deliver results
- Send transactional emails (account notifications, billing, service updates)
- Improve our platform features and develop new capabilities
- Ensure platform security and prevent fraud or unauthorized access
- Comply with legal obligations and resolve disputes
Data Sharing and Third Parties
We work with a minimal set of trusted service providers to deliver our services:
- Stripe: Payment processing (covered by Stripe's privacy policy)
- Email Service Provider: Transactional email delivery
- Amazon Web Services (AWS): Secure cloud hosting and data storage
- OpenAI/AI Providers: AI model APIs for synthetic audience generation (your simulation inputs may be processed by these services under their respective data policies)
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Data Ownership and Control
You retain full ownership of:
- All simulation data, results, and insights you generate
- Synthetic audience configurations and parameters
- Any content, campaigns, or creative assets you upload
You can export, delete, or request copies of your data at any time through your account settings or by contacting us.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication protocols, regular security audits, and restricted access controls. While we strive to protect your information, no method of transmission over the internet is 100% secure.
Data Retention
We retain your account and simulation data for as long as your account is active. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal, regulatory, or security purposes. Backup copies are removed within 30 days of deletion.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent or object to certain processing
- Lodge a complaint with your data protection authority
To exercise these rights, please contact us at team@deepsona.ai.
Cookies
We use essential session cookies to maintain your login state and provide platform functionality. These cookies are necessary for the service to work and cannot be disabled. We do not use tracking or advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Deepsona AI after changes take effect constitutes acceptance of the updated policy.
Questions?
Contact us at:
Email: team@deepsona.ai
Deepsona AI
Deepsona is the synthetic audience simulation platform for predictive marketing. Built at the intersection of behavioral science and AI modeling, Deepsona enables brands to validate creative, pricing, messaging, ideas and positioning through lifelike synthetic audiences that mirror real-world reactions at scale. The platform provides actionable, measurable insights into market responses, turning marketing strategy from uncertainty into reliable data.
Our platform combines large scale persona generation, interaction modeling and sentiment evaluation into a single, cohesive simulation flow.
Every test produces measurable behavioral data, giving marketers and product teams the foresight into what will convert, resonate and perform in the real market. The result is faster validation, reduced spend and higher confidence in every go-to-market decision.
Deepsona is built for a new era of marketing, one where predictive insight replaces retrospective analytics. By transforming static research into dynamic simulations, we empower teams to know what works before they launch.
Deepserp Limited, 3rd Floor, 86-90 Paul Street, Shoreditch, London, England, EC2A 4NE.